International Customer Experience Conference to Be Held in Yerevan for the First Time

On March 25-26, 2026, Yerevan will host its first international conference dedicated to Customer Experience (CX). The two-day event will take place at 4 Aram Street, bringing together experts from Armenia and Europe.

According to Agenda.ge, the conference program includes presentations by international specialists, panel discussions, and a practical masterclass on implementing CX strategies in business.

Target Audience

Organizers state that the event is geared toward business representatives and professionals involved in strategic development and customer interaction.

In particular, participation will be beneficial for:

1. C-level executives
2. Business owners
3. CX (Customer Experience) specialists
4. Contact Center (CC) experts
5. HR and business strategy specialists

The conference is designed as a two-day strategic program where participants can explore international expertise, compare customer service models, and discuss real-life business transformation cases. The second day includes a special masterclass by an international CX expert.

Panel Discussions

The conference will also feature discussion panels with representatives from major Armenian companies.

Registration

Organizers note that seating is limited, so participants are encouraged to pre-register. For more information, please call 033 29 22 11 or visit the conference webpage.