AMIO Bank

worst experience with offline banks ever (owned accounts in 5 countries worldwide). Try better alternatives like Ardshinbank, Conversebank, Ameriabank...

their mobile banking always has a problem , and can't pay bus or metro with amio card , always rejected, for that reason changing to other more reliable bank .

I opened my business account with Ameriabank, and I’ve never had any issues at any of the other branches. However, my experience at this branch was very disappointing. They refused to exchange my $100 bill simply because I have an Iranian passport. Ironically, I even have a U.S. bank account, but that didn’t seem to matter. What was even more surprising was that the staff didn’t seem to know that it is possible to withdraw cash in U.S. dollars in Yerevan. It felt like they were unfamiliar with their own bank’s services. I hope the bank provides better training to the staff at this branch and ensures that all customers are treated fairly and consistently, regardless of their nationality.

Even 1 start is too much for the service this bank offers! Customers are waiting long, in big queues. Out of 10 desks, 2 are working, and the rest are behind their screens, doing nothing. Customer care is still a big issue in Armenia, specially at this bank

Not enough employees. The ones that are there are really rude, careless and slow. Manager doesn’t care that their bank is not efficient. Waited for more than an hour to get my money.